About Mac Support

Desktop application

Danger

We do not officially support the use of our desktop application on Mac, but its possible to use it through Virtual Machines.

Choosing the Right Virtual Machine

• For Mac with Intel Processors: Use BootCamp to install Windows 11. BootCamp is recommended for better performance on Intel processors.

• For Mac with M1/M2/M3 Processors (ARM): Use Parallel Desktop to install Windows 11.

Note

For enhanced performance with Parallel Desktop, configure the Virtual Machine with at least 6 processors and a minimum of 6GB shared RAM.

Installation Process

• Install Windows 11 using the appropriate virtual machine (BootCamp for Intel, Parallel Desktop for ARM).

• Ensure vc_redist_x64 2015-2022 is properly installed after Windows installation.

• Install the desktop app following the regular installation process.

Web Player

The web player works correctly on Mac. However, for the best experience, we strongly recommend using Google Chrome over Safari when accessing our web player.